Rogers has experienced positive results through coaching within their call centres. In 24 months they’ve seen employee retention improve by 72%. Call centre revenue experienced double digit increases. Read the case study here.
Google uses coaching to develop and retain top talent. Googlers who have received coaching cite a host of positive benefits, including accelerated onboarding,increased self-confidence and enhanced executive presence. Read about it here.
Canadian Business reported a finding in their November 2015 issue regarding a study by psychologist Gerald Olivero. It showed that people who attended a 3 day management training program experienced a 22.4 percent increase in productivity. In contrast, one on one coaching hiked productivity by 88 percent. Read the full study here.